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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Josh Crowder

November 1, 2024

5  out of  5
rating by Josh Crowder
"Great customer service! Always around to help with any questions you have!"
We responded:
"Josh, thank you for your wonderful review! I'm happy that our customer service has been helpful and responsive to your questions. Your satisfaction is our priority, and we're always here to assist you. If you need anything else, don't hesitate to reach out. - Mark Doyle - State Farm Insurance Agent, Ames, IA"
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Heather McDanel

October 26, 2024

5  out of  5
rating by Heather McDanel
"Very friendly and willing to help in any way they can!"
We responded:
"Heather, thank you for your kind words! I'm happy to know you found our team friendly and helpful. We always strive to assist in any way we can. If you ever need anything else, don't hesitate to reach out. - Mark Doyle - State Farm Insurance Agent, Ames, IA"
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SlytherLynn

October 25, 2024

5  out of  5
rating by SlytherLynn
"Believe it or Not, but Jake from StateFarm saved me money on my auto insurance, bundled my renters insurance and provided better coverage. I had originally avoided the calls, thinking that StateFarm would be to expensive. Im happy to be wrong"
We responded:
"Thank you, Lynn! I'm glad Jake from our team could assist you with your auto and renters insurance, providing better coverage and saving you money. It's always rewarding to hear when our customers find value in our services. If you have any further questions or need assistance in the future, don't hesitate to reach out. - Mark Doyle - State Farm Insurance Agent, Ames, IA"
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Shankar Subramaniam

October 10, 2024

5  out of  5
rating by Shankar Subramaniam
"Long-time State Farm customer (22 years) here. I've had nothing less than excellent service with Mark Doyle's office, especially Melanie in the office who helped me with my insurance needs. Always extremely responsive and helpful. I felt I could trust Melanie and Mark with all my insurance needs and questions because I felt they always had my back. Leaving their office after 22 years felt like saying goodbye to family! I would highly recommend them for anyone's insurance needs- as other reviewers have said, they are transparent and accurate. They have helped me with auto, renter's, homeowner's, personal articles, legal, special event and umbrella insurance. Very highly recommended as honest, trustworthy and easy folks to work with. -- Shankar"
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Hari Sarma

October 2, 2024

5  out of  5
rating by Hari Sarma
"Like Jake from State Farm my agent Jake Baier was the best if not better. Transparency, efficiency and adaptability to customer (mine) needs were the traits that appealed best to me. The entire office staff was inclusive, friendly and helpful. Plus, I got value for my money."
We responded:
"Hari, thank you for your wonderful review! I'm happy to know that Jake and our team provided you with the transparency, efficiency, and adaptability you valued. It's great to hear that you found our office inclusive, friendly, and helpful. We're grateful for your trust and are always here to assist with any future needs. - Mark Doyle - State Farm Insurance Agent, Ames, IA"
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Yurii

September 27, 2024

5  out of  5
rating by Yurii
"A beautiful and cozy place, polite and friendly staff, and everything happens quickly. My experience here was excellent."
We responded:
"Yurii, thank you for your wonderful review! I'm glad you found our office beautiful and cozy, and that our team was polite and friendly. It's great to know that everything went quickly and your experience was excellent. We're always here to help with any future needs or questions. - Mark Doyle - State Farm Insurance Agent, Ames, IA"
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Harry Bolden III

September 13, 2024

5  out of  5
rating by Harry Bolden III
"I just started with statefarm so everything is amazing."
We responded:
"Harry, thank you for your positive feedback! I'm glad to hear that your experience with State Farm has been amazing so far. If you have any questions or need assistance in the future, our office is here to help. - Mark Doyle - State Farm Insurance Agent, Ames, IA"
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Marchelle Duley

September 9, 2024

5  out of  5
rating by Marchelle Duley
"i was very pleased of the customer service i received. how he took the time to help me save money for car insurance and rental."
We responded:
"Marchelle, I'm glad you were satisfied with the customer service you received. It's wonderful to know that we could help you save money on your car insurance and rental. If you have any further questions or need assistance in the future, feel free to reach out. Thanks for your feedback! - Mark Doyle - State Farm Insurance Agent, Ames, IA"
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tyron chang

August 26, 2024

5  out of  5
rating by tyron chang
"Allie is awesome. She was very helpful when she helped me transfer my policy to Ames."
We responded:
"Thank you, Tyron. I'm happy to know that Allie was able to assist you with your policy transfer. We appreciate your feedback and are here for any future needs. - Mark Doyle - State Farm Insurance Agent, Ames, IA"
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Kirby Brown

August 14, 2024

5  out of  5
rating by Kirby Brown
"Brad was excellent. Very easy to work with. He answered all my questions and was able to provide me with better coverage at a lower cost than I was previously paying. He was able to all do this, and finalize everything in a matter of a few minutes on the phone."
We responded:
"Hey Kirby, thanks for the awesome review! I'm glad Brad could help you out and get you better coverage at a lower cost. It's great to know everything was finalized quickly over the phone. If you need anything else, we're here for you! - Mark Doyle - State Farm Insurance Agent, Ames, IA"
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Mason

July 24, 2024

5  out of  5
rating by Mason
"Melanie was very helpful when assisting on transferring a policy to a new state. I would highly recommend reaching out to her and the Doyle State Farm Agency. Thanks for your help, Melanie!"
We responded:
"Hey Mason, thanks a ton for the awesome review! I'm so glad Melanie could help with your policy transfer. We appreciate your recommendation and are always here if you need anything else! - Mark Doyle - State Farm Insurance Agent, Ames, IA"
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Christine Cannon

July 17, 2024

5  out of  5
rating by Christine Cannon
"The team is so wonderful to work with! They are very quick to offer help, attentive, caring, friendly, and most importantly make you feel like family! I would recommend them for all of your insurance needs for yourself & family. If you’re looking for a wonderful/professional team to assist with insurance, this team is it! Best there is!"
We responded:
"Thank you, Christine, for your wonderful feedback! We are thrilled to hear that our team was quick to offer help, attentive, caring, and friendly. We are grateful for your recommendation and are happy to be of service for all your insurance needs. We truly value you as part of our insurance family! If you ever need assistance in the future, please don't hesitate to reach out. - Mark Doyle - State Farm Insurance Agent, Ames, IA"
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Jack Rice

July 15, 2024

5  out of  5
rating by Jack Rice
"Sydney was very responsive and helpful in signing up for Renter’s insurance. She was persistent in making sure I got the coverage I needed and answered any questions I had. I feel good in my choice using State Farm :)"
We responded:
"Thank you, Jack, for sharing your experience with our team! I'm glad Sydney was able to assist you with your renter's insurance needs. We appreciate your positive feedback and are here for any future questions you may have. - Mark Doyle - State Farm Insurance Agent, Ames, IA"
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Lessie Love

July 3, 2024

5  out of  5
rating by Lessie Love
"Brad was a pleasure talking to and very helpful with getting us switched to State Farm for our auto insurance!!"
We responded:
"Thank you, Lessie, for switching to State Farm for your auto insurance! I'm glad Brad was able to assist you and provide helpful service. We appreciate your trust in our team. If you need anything in the future, feel free to reach out. - Mark Doyle, State Farm Insurance Agent, Ames, IA"
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Lauren Hopkins

June 29, 2024

5  out of  5
rating by Lauren Hopkins
"Allie is amazing! She walked me through my insurance quote and helped me decide what the best coverage was for me. She was extremely helpful, knowledgeable, and kind!"
We responded:
"Thank you, Lauren! I'm thrilled you found Allie to be amazing, knowledgeable, and helpful in guiding you through your insurance quote. We're pleased to have provided you with the best coverage options. If you have any future insurance needs, feel free to reach out to our office anytime! - Mark Doyle - State Farm Insurance Agent, Ames, IA"
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Paul Twedt

June 25, 2024

5  out of  5
rating by Paul Twedt
"Carter Burmester was very friendly and knowledgeable, as we discussed transferring our home and car insurance to the State Farm Agency We appreciated his efficiency in making this a quick and painless process."
We responded:
"Thank you, Paul, for sharing your positive experience transferring your home and car insurance to our office! I'm thrilled to hear that Carter provided friendly and knowledgeable service, making the process quick and painless. We're grateful for your kind words and look forward to assisting with your insurance needs in the future! - Mark Doyle, State Farm Insurance Agent, Ames, IA"
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Kayla Cappelle

June 19, 2024

5  out of  5
rating by Kayla Cappelle
"Carter was so helpful! So happy we made the switch!"
We responded:
"Kayla, I'm thrilled you found Carter so helpful! We're pleased you made the switch and are happy with our service. Thank you for choosing our office for your insurance needs! - Mark Doyle - State Farm Insurance Agent, Ames, IA"
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Sarah Dvorak

June 18, 2024

5  out of  5
rating by Sarah Dvorak
"Allison is always so helpful!!!"
We responded:
"Sarah, I'm thrilled to hear that Allison has been so helpful to you! We're grateful for your positive feedback and glad that you're pleased with the service provided. If you ever need assistance in the future, please don't hesitate to reach out. - Mark Doyle - State Farm Insurance Agent, Ames, IA"
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Cary Spoon

June 15, 2024

5  out of  5
rating by Cary Spoon
"Sydney has been great to work with. We had a special time line to meet and she was helpful and patient with us."
We responded:
"Cary, I'm pleased to hear that Sydney provided great assistance and was patient with you to meet your special timeline! We're grateful for your positive feedback and look forward to assisting you with your insurance needs in the future. Thank you for choosing our office! - Mark Doyle - State Farm Insurance Agent, Ames, IA"
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Douglas Mahon

June 10, 2024

5  out of  5
rating by Douglas Mahon
"Carter was awesome! Made the switch from Allstate seamless! Would definitely recommend to anyone!"
We responded:
"Thank you, Douglas! I'm thrilled you found the transition seamless and appreciate your recommendation! I'm glad to have you as part of our State Farm family and look forward to assisting you further. Mark Doyle - State Farm Insurance Agent, Ames, IA"
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wendy dejong

June 9, 2024

5  out of  5
rating by wendy dejong
"Sydney is always so helpful and accomadating. Great to work with!!"
We responded:
"Wendy, I'm pleased to hear that Sydney was so helpful and accommodating during your experience with us! We strive to provide top-notch service, and we're grateful for your positive feedback. If you ever need assistance in the future, feel free to reach out. Mark Doyle - State Farm Insurance Agent, Ames, IA"
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Annah Henry

June 5, 2024

5  out of  5
rating by Annah Henry
"I had a great experience with State Farm! They were very helpful when getting me help and towed when my tires got slashed. They were able to get a tow truck to me within 30 minutes! Very pleased."
We responded:
"Annah, we're happy to hear you had a great experience with our team when your tires needed assistance! Your satisfaction is our goal, and we appreciate your positive feedback. If you ever need assistance in the future, feel free to reach out. - Mark Doyle, State Farm Insurance Agent, Ames, IA"
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Graceanne Ryken

June 4, 2024

5  out of  5
rating by Graceanne Ryken
"I’ve had great experiences with the staff here. Prompt and clear communication and always willing to help."
We responded:
"Graceanne, we're thrilled to hear about your great experiences with our team! If you ever need assistance in the future, feel free to reach out to us! - Mark Doyle - State Farm Insurance Agent, Ames, IA"
Profile photo of Zuowei Wu

Zuowei Wu

June 4, 2024

5  out of  5
rating by Zuowei Wu
"Recently, I worked with Carter Burmester to get my auto and homeowner's insurance through State Farm. Carter had a deep knowledge of insurance products and was very helpful in finding the best coverage for my needs. I highly recommend Carter for any of your insurance needs!"
We responded:
"Thank you, Zuowei, for your feedback and for acknowledging the exceptional assistance provided by Carter! I'm so happy he could help you find the best coverage for your auto and homeowner's insurance. We appreciate you letting us know how his deep knowledge and dedication helped make the process smooth. Your recommendation means a lot to us, and we are here for you whenever you need assistance! - Mark Doyle - State Farm Insurance Agent, Ames, IA"
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Phoebe Edwards

May 31, 2024

5  out of  5
rating by Phoebe Edwards
"Very helpful, informative, and prompt customer service, thanks to Brad Richards for answering all of my questions."
We responded:
"Phoebe, I'm thrilled to hear you found Brad's service very helpful, informative, and prompt! I'm pleased he could answer all your questions. We're grateful for your positive feedback and look forward to assisting you further with your insurance needs! Mark Doyle - State Farm Insurance Agent, Ames, IA"