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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Enzo Biotto

June 28, 2025

5  out of  5
rating by Enzo Biotto
"State Farm provided extremely professional service. Sean McGee answered all my questions and guided me through the entire process, making it quick and easy to get insurance for my car."
We responded:
"Thank you for your review, Enzo! I'm happy to hear that Sean McGee was able to assist you effectively and make the process smooth for your car insurance. We appreciate your feedback and are always here to help with any future needs!"
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Evelyn Thielen

June 28, 2025

5  out of  5
rating by Evelyn Thielen
"Jake answered all of my questions and was very professional and courteous. I would highly recommend him."
We responded:
"Thank you for your review, Evelyn! I'm happy to hear that Jake was able to assist you with professionalism and courtesy. Your recommendation means a lot to us. If there's anything else we can do for you, just let us know!"
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saiful islam

June 25, 2025

5  out of  5
rating by saiful islam
"Quick service. Sean was very helpful."
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Mingyu Xu

June 24, 2025

5  out of  5
rating by Mingyu Xu
"I stayed at Ames for ten years, they have very smooth serves and on time response. I have two cars insurances and house insurance."
We responded:
"Thank you, Mingyu, for your wonderful feedback! I'm happy to hear that you've had a positive experience with our services over the years. It's great to know that our timely responses and smooth service have met your expectations. If you ever have any questions or need assistance, feel free to reach out. Thanks for choosing us!"
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Pat Prusha

June 24, 2025

5  out of  5
rating by Pat Prusha
"Friendly Staff. Very informative. Goes above and beyond to meet your needs."
We responded:
"Thank you for your review, Pat! I'm happy to hear that our team was friendly and informative. We always aim to go above and beyond for our customers. Let us know if there's anything else we can assist you with!"
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Pankaj Lawande

June 12, 2025

5  out of  5
rating by Pankaj Lawande
"I had decided to move away from my current insurance carrier due to unexplained rise of 60% in my insurance without any claims. When Sean contacted me I told him about me being a customer with state farm about 7-8 years back and how I was dropped due to claims. He asked me if he can check if am eligible again to get insured by State Farm and sure enough he got back to me next day with positive answer. After that we worked closely to make sure I have all the coverage I needed. I made sure to explain me all the details about the coverages. he was also very transparent about which coverages cannot be added through StateFarm that I had on my previous carrier. Overall a very pleasant experience. Will definitely recommend to my friends when they shop for insurance."
We responded:
"Thank you, Pankaj, for sharing your experience! I'm happy to hear that Sean was able to assist you in returning to State Farm and that you found the process transparent and pleasant. Your recommendation means a lot to us. If you have any questions or need further assistance, feel free to reach out anytime."
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Shawna Saad

June 11, 2025

5  out of  5
rating by Shawna Saad
"I highly recommend Melanie Wakefield at State Farm Insurance. I have worked with Melanie for over a decade and every time I have a new need (new car, home insurance, rental insurance) she is always quick to respond, explains everything in details and looks out for me and my family. I feel fortunate to be able to work with Melanie, and cannot say enough about how easy she makes the process for me! Shawna S."
We responded:
"Thank you, Shawna! I'm so happy to hear about your positive experiences with Melanie over the years. It's wonderful to know she has been attentive and supportive with your insurance needs. We truly value your trust and look forward to continuing to assist you. Let us know if there's anything else we can do for you!"
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Kim Phillips

June 9, 2025

5  out of  5
rating by Kim Phillips
"Very professional and answered any questions I has regarding a new quote for insurance"
We responded:
"Thank you for your review, Kim! I'm happy to hear that you found the service professional and that your questions about the new insurance quote were addressed. If you have any more questions or need further assistance, feel free to reach out. We’re here to help!"
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Jason C

June 6, 2025

5  out of  5
rating by Jason C
"Friendly, professional staff. They are always quick to answer questions."
We responded:
"Thanks Jason! Appreciate you taking the time to review our agency."
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Joe Loonan

June 3, 2025

5  out of  5
rating by Joe Loonan
"Great place to get your insurance coverage. Everyone is very friendly and goes above and beyond to take care of your insurance needs. I like simple and that’s the way they make insurance decisions for me. The Drive Safe and Save is also a great option! Joe,"
We responded:
"Thank you for your review, Joe! I'm happy to hear that you find our team friendly and helpful in simplifying your insurance decisions. It's great to know that you're enjoying the Drive Safe and Save option too. If you ever need anything else, feel free to reach out!"
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Connie Peters

May 29, 2025

5  out of  5
rating by Connie Peters
"Great customer service. They work hard to make sure we have the coverage we need and assist with claims."
We responded:
"Thank you, Connie, for your wonderful feedback! I'm glad to hear that our team has been able to provide the coverage you need. We're here to help with any questions you may have."
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Maysen Clark

May 23, 2025

5  out of  5
rating by Maysen Clark
"Allie and Brad were super friendly and helpful with getting me covered with auto and renters insurance. I would highly recommend using this company, as they are detail-oriented and made sure all of my needs were met in a timely manner."
We responded:
"Thank you, Maysen, for sharing your experience! I'm glad to hear that Allie and Brad were able to assist you with your insurance needs. Their attention to detail and commitment to meeting your needs are truly appreciated. If you have any further questions or need assistance in the future, feel free to reach out to our office."
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Hannah Feilmeier

May 16, 2025

5  out of  5
rating by Hannah Feilmeier
"Great experience with this office. Allison was quick to respond to my many questions and went above and beyond to help me."
We responded:
"Thank you, Hannah, for sharing your positive experience! I'm glad to hear that Allison was able to assist you promptly and exceed your expectations. Our office is here to help, so feel free to reach out if you have any more questions or need assistance in the future."
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LisaJane Gildehaus

May 15, 2025

5  out of  5
rating by LisaJane Gildehaus
"When I first moved to Ames, I did not know anyone or whom to go with for important things like auto and home insurance. My school principal threw out some names, one of them being the father of one of my then students. That was back in 1998. I have been with Mark and the folks at State Farm since then; we have always received kind, courteous service. The few times we had accidents, Allie, our insurance agent, always had our back, and got us through the tough times. Due to some recent financial setbacks, we have had to cut costs and tighten our belts, so it was with great regret I had to cancel my policy with State Farm for auto and home; however, Allie let me know the door is always open and that if we have a reversal of fortune, we can renew our partnership with them. If one can afford it, I highly recommend working with the folks at the Mark Doyle State Farm Insurance Agency. :)"
We responded:
"LJ, Thanks for all of your kind words and years of trusting our agency to help you and your family. We look forward to reaching out in 5 months to bring you back home!"
Profile photo of Ashley Hansen (Aj)

Ashley Hansen (Aj)

May 3, 2025

5  out of  5
rating by Ashley Hansen (Aj)
"Great service love this place"
We responded:
"Thank you, Ashley, for your kind words! I'm glad to know you love the service here. If you ever have any questions or need assistance, feel free to reach out. We're here to help!"
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Jason G

April 28, 2025

5  out of  5
rating by Jason G
"I've worked with Allison now for several years and she has been fantastic to work with! She is always responsive, professional, and knowledgeable when it comes to insurance related questions such as coverages, deductibles, and claims. I would highly recommend Allison and Mark's team! In addition, Allison is incredibly responsive to any and all questions!"
We responded:
"Thanks for the great review about Allie and our Agency Jason!"
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Lydia Blass

April 22, 2025

5  out of  5
rating by Lydia Blass
"So helpful and quick to answer questions."
We responded:
"Thank you, Lydia! I’m glad to hear that you found our service helpful and prompt. If you have any more questions or need assistance in the future, please feel free to reach out. We’re here to help!"
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David Williamson

April 18, 2025

5  out of  5
rating by David Williamson
"Want to give a shout out to the Mark Doyle State Farm Insurance agency. After seeing my rates increase from a different insurance agent I was shopping for new insurance and ran across, “Jake from State Farm.” He was very helpful in helping me choose coverage. And what’s even more amazing is I saved around $2K per year on auto insurance. Thanks Jake Baier"
We responded:
"Thank you, David, for sharing your experience with us! I'm glad Jake was able to assist you in finding the right coverage and help you save significantly on your insurance. Your satisfaction is important to us, and we're here for any future needs or questions you might have. Enjoy the savings!"
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Mary Egertson

April 11, 2025

5  out of  5
rating by Mary Egertson
"I work mostly with Allie she is very responsive to ALL my emails and yes I send ALOT!!! She gets my questions answered and everything completed to keep us going!!!"
We responded:
"Thank you, Mary, for sharing your experience! I’m happy to hear that Allie has been responsive and helpful with your emails and questions. It’s great to know that everything is running smoothly for you. If you ever need any support, please don’t hesitate to reach out."
Profile photo of Davina Valdez

Davina Valdez

April 10, 2025

5  out of  5
rating by Davina Valdez
"I work with Melanie for my car and rental insurance. She is awesome! She is very friendly and professional. She gets things done quickly. I love State Farm"
We responded:
"Thank you, Davina, for sharing your experience! I'm happy to hear that Melanie has been providing you with friendly and professional service. It's great to know that you're satisfied with how quickly she handles things. We appreciate your support and love for our office. If you ever need further assistance, feel free to reach out!"
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Pauline Fellner

April 7, 2025

5  out of  5
rating by Pauline Fellner
"Worked with Brad Richard every step of the way to provide home and auto insurance. Couldn't ask for a better agent. Very thorough and patient. Besides the better pricing compared to many other companies Brad made the transition very assuring and comfortable with our decision! Thanks again Brad!!"
We responded:
"Thank you, Pauline, for sharing your experience! I'm glad to hear that Brad was thorough and patient in assisting you with insurance needs. It's wonderful that he made the transition smooth and comfortable for you. If you have any more questions or need further assistance, feel free to reach out to our office anytime!"
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Kyle Cowell

April 3, 2025

5  out of  5
rating by Kyle Cowell
"Great Insurance Agent! Personal Service, Friendly, and always there to help!"
We responded:
"Thank you, Kyle! I'm glad you appreciated the personal service and friendliness. It's wonderful to know that you feel supported. If you ever need assistance or have questions, don't hesitate to reach out."
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Brandon Carson

March 31, 2025

5  out of  5
rating by Brandon Carson
"We have been customers of Mark and his team for almost 10 years now. Mark and his staff are great to work with and they have always been super responsive to any questions or concerns we have had!"
We responded:
"Thank you, Brandon, for your continued support over the years! I'm glad to hear that you find our team responsive and great to work with. We're always here to assist with any questions or concerns you may have. Feel free to reach out anytime!"
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Anthony Clark

March 19, 2025

5  out of  5
rating by Anthony Clark
"I have been a customer of Mark Doyle and his team at State Farm for over a decade. They have always been helpful and quick with a response for questions and claims. Would highly recommend."
We responded:
"Thank you, Anthony, for your continued support over the years! I'm happy to know that our team's promptness and helpfulness have met your expectations. Your recommendation means a lot to us. If you ever have more questions or need assistance, we're here to help!"
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Ted Lyon

March 13, 2025

5  out of  5
rating by Ted Lyon
"Mark Doyle and Allie Whitver have taken care of us at State Farm for over 15 years; through two houses and half a dozen different vehicles and the stuff we forget about. Their response time is amazing and they're always on top of changes to our policies as our family has grown and life has changed."
We responded:
"Thank you, Ted, for your wonderful feedback! I'm so happy to hear that Allie has been able to support you and your family through various changes over the years. It's great to know that our quick response times and proactive policy management have been helpful to you. If you ever have any questions or need further assistance, please feel free to reach out. We're here to help!"