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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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eileen denner

January 17, 2025

5  out of  5
rating by eileen denner
"Mark and Melanie and staff are truly amazing. They hold the highest standard of integrity, expertise, and relationship. A 30-year relationship for my husband and business are a testament to this. They cannot be recommended high enough!"
We responded:
"Thank you, Eileen, for your wonderful feedback! I'm happy to know that Melanie and the team have been able to maintain such a strong relationship with you and your husband for 30 years. Your recommendation means a lot to us. If you ever need anything or have questions, please feel free to reach out. We're here to help!"
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Tom Maier

January 13, 2025

5  out of  5
rating by Tom Maier
"Everyone we interact with at Mark Doyle's office are outstanding at their job. That being said, Melanie is a Rock Star! She is our go to person whenever we have insurance-related questions, is always easy to talk with and eager to help. She has been a huge asset to us as our family and household needs have changed throughout the years. We have been with Mark Doyle's agency for over 20 years and have always received top notch service!"
We responded:
"Thank you, Tom, for your wonderful feedback! I'm glad to know that our team, especially Melanie, has been such a valuable resource for your insurance needs over the years. It's fantastic to hear that you've consistently received excellent service from us for over two decades. If you ever have more questions or need assistance, don't hesitate to reach out. We're here to help!"
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Jenelle Brodzik

January 9, 2025

5  out of  5
rating by Jenelle Brodzik
"Allie has always been amazing to work with. Everything is always timely, she is super understanding when our situation changes and over all the service is top notch! Anytime we have ever had a question, it is quickly answered."
We responded:
"Hi Jenelle, I'm happy to hear that Allie has been amazing to work with and that you've found our service to be top-notch! It's wonderful to know that your questions are answered quickly and that Allie is understanding of your changing situations. We're here for any future needs or questions you might have. Thank you for your feedback!"
Profile photo of Rhonda Maier

Rhonda Maier

January 9, 2025

5  out of  5
rating by Rhonda Maier
"We have been with Mark Doyle State Farm for over 20 years. They have always been responsive with any issues or claims, answering questions and the entire staff provides all around excellent customer service! Melanie is outstanding to work with, easy to talk to, understands real life situations, and growing families. We cannot express our gratitude to State Farm for always helping when needed."
We responded:
"Thank you, Rhonda, for your wonderful feedback! We're so happy to have been part of your journey for over 20 years. It's fantastic to know that our team's responsiveness and excellent service have made a positive impact. Melanie truly is a gem, and we're grateful to have her on our team. If you ever need anything or have questions, don't hesitate to reach out. We're here to help!"
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Clinton Baker

January 7, 2025

5  out of  5
rating by Clinton Baker
"We've been very happy with Mark Doyle State Farm. Allie was our agent, she was very easy to work with and took the time to explain things to us, as insurance can be confusing at times. Exceptional communication (!), great customer service, and a very friendly staff. We only had to change agents because we moved to Alaska and unfortunately not all State Farm agencies are created equally! Allie made the transition as easy as she could and we never had to worry about things getting done on time (in Iowa at least). We miss you guys!!!"
We responded:
"Thank you, Clinton, for sharing your experience with us! I'm glad to know that Allie provided such exceptional communication and customer service. It's wonderful to hear that she made your transition smooth and worry-free. We truly appreciate your kind words and miss having you as part of our community. If you ever need assistance in the future, don't hesitate to reach out. Safe travels in Alaska!"
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Mark Reynolds

January 7, 2025

5  out of  5
rating by Mark Reynolds
"Hassle free whether changing cars or fixing hail damage."
We responded:
"Thank you, Mark, for your fantastic review! I'm delighted to know that your experience with changing cars and fixing hail damage was hassle-free. Our team is dedicated to making the process as smooth as possible for you. If you have any more questions or need assistance in the future, feel free to reach out. We're here to help!"
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Larry Prince

January 3, 2025

5  out of  5
rating by Larry Prince
"I have been a State Farm customer for decades and Mark Doyle’s office has been my local agent for over 7 years. I cannot say enough good things about this agent and his staff. They have always been available and helpful every time I’ve needed them. Melanie Wakefield is the absolute best! She is not only very knowledgeable and kind but she is also very customer focused and reliable. It is this attention to detail that keeps me a State Farm customer and specifically with this agent. I highly recommend Mark Doyle State Farm."
We responded:
"Thank you, Larry, for your wonderful feedback! I'm glad to know that our office has been able to support you over the years. Melanie truly is an asset to our team, and we're grateful for her dedication to providing excellent service. Your recommendation means a lot to us. If you ever need anything, we're here to help!"
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Ann Hachiya

December 26, 2024

5  out of  5
rating by Ann Hachiya
"This agency is tops in service and responsiveness! They have been kind, efficient, and thorough in their work for our family."
We responded:
"Thank you, Ann, for your wonderful feedback! I'm happy to know that our service and responsiveness have made a positive impact on your family. Our team is dedicated to being kind, efficient, and thorough in all we do. If you ever have any questions or need further assistance, we're here to help!"
Profile photo of Grace Bandstra

Grace Bandstra

December 26, 2024

5  out of  5
rating by Grace Bandstra
"We needed to update and consolidate our policies due to life changes, and the team at Mark Doyle State Farm made it entirely stress free! Allie specifically was very personable and prompt, and we could not be more grateful for her! She answered our questions, handled follow up quickly, and gave us confidence that she & State Farm would be in our corner. I cannot reccomend this office enough."
We responded:
"Thank you, Grace, for sharing your experience! I'm happy to know that our team, especially Allie, made the process of updating and consolidating your policies stress-free. It's wonderful to hear that Allie's personable and prompt service gave you confidence in our support. We're grateful for your recommendation and are here for any future needs or questions you may have!"
Profile photo of Timothy Berry

Timothy Berry

December 24, 2024

5  out of  5
rating by Timothy Berry
"The Mark Doyle Insurance Agency in Ames puts the “Ize-ing” on the Cake for my Insurance Needs. That is: • Customize • Personalize • Individualize • Humanize And they do it all in a timely and efficient manner working as a team. Tough to highlight a “Star of the Game” at Mark Doyle Agency but Allie Whitver is my MVP right now. Timothy Berry"
We responded:
"Thank you, Timothy, for your wonderful feedback! I'm glad to know that our team has been able to meet your insurance needs with such a personalized touch. It's fantastic to hear that Allie has made a positive impact on your experience. We're here for any future questions or assistance you might need."
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Josh Zeien

December 19, 2024

5  out of  5
rating by Josh Zeien
"Mark’s office has been a fantastic office to work with! From helping me find the best rate on a new car to helping me every step of the way through an accident that left me needing a rental! They are compassionate, friendly, intelligent, and helpful! If you are looking for insurance that I can tell cares about their clients, I’d certainly recommend Mark Doyle and his office and staff! (Melanie has been extremely helpful to me and worked with me most)"
We responded:
"Thank you, Josh, for your wonderful feedback! I'm so glad to hear that our office has been able to assist you effectively, from finding the best rate to supporting you through your accident. It's great to know that Melanie and the rest of the team have been compassionate and helpful throughout your experience. If you ever need further assistance or have any questions, please don't hesitate to reach out. We're here for you!"
Profile photo of Lance Stolee

Lance Stolee

December 18, 2024

5  out of  5
rating by Lance Stolee
"Always friendly, professional, and helpful"
We responded:
"Thank you, Lance! I'm glad to know that you find our team friendly, professional, and helpful. Your feedback means a lot to us. If you ever need assistance or have questions, feel free to reach out. We're here to help!"
Profile photo of Fred Perras

Fred Perras

December 18, 2024

5  out of  5
rating by Fred Perras
"I have been a customer of Mark Doyle State Farm for nearly 10 years. The staff have always treated us with courtesy and prompt me when life events happen whether our coverage is appropriate. When my credit card was stolen, they paused payments without canceling my coverage, which was appreciated. I have only had to make a single claim for hail damage and this went through without a hitch."
We responded:
"Thank you, Fred, for your continued support over the years! I'm glad to hear that our team has consistently provided courteous service and kept your coverage up-to-date with life's changes. It's great to know that we could assist you efficiently when your credit card was stolen and that your hail damage claim was handled smoothly. If you ever have more questions or need assistance, feel free to reach out. We're here to help!"
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shelly balke

December 16, 2024

5  out of  5
rating by shelly balke
"Always ready to help us with our insurance needs."
We responded:
"Thank you, Shelly, for your kind words. I'm happy to know that our team is always ready to assist with your insurance needs. We're here for you whenever you need us!"
Profile photo of Peyton Freed

Peyton Freed

December 16, 2024

5  out of  5
rating by Peyton Freed
"I have been with State Farm here in Ames for about 3 years now and they’re the best!!"
We responded:
"Thank you, Peyton! I'm glad to hear that you've had such a positive experience with our office over the past three years. We're grateful for your continued business and are here to assist you with any further insurance needs or questions."
Profile photo of Jessica Aden

Jessica Aden

December 6, 2024

5  out of  5
rating by Jessica Aden
"Allie is a rock star!!! She is always willing to help and she is always so very quick to respond! She asks just the right questions to make sure we are getting the right coverage for the right price. Her level of customer service is top notch and I appreciate her so much!!!"
We responded:
"Jessica, thank you for your wonderful review! We're so happy to hear that Allie has been able to assist you promptly and effectively. Her dedication to ensuring you have the right coverage at the right price is something we truly value. We're grateful for your appreciation and look forward to continuing to provide top-notch service. If you need any further assistance, don't hesitate to reach out!"
Profile photo of Shawn Baier

Shawn Baier

December 6, 2024

5  out of  5
rating by Shawn Baier
"Mark and his staff are very professional, extremely knowledgeable, and put the customer first in everything they do."
We responded:
"Shawn, thank you for your wonderful review! I'm glad to know that you found our team professional and knowledgeable. We always strive to put our customers first, and it's great to see that reflected in your experience. If you ever need any other assistance, don't hesitate to reach out!"
Profile photo of Tina Richard

Tina Richard

November 22, 2024

5  out of  5
rating by Tina Richard
"Brad was very helpful and easy to work with. He was quick to respond with quotes for all of our insurance needs, answered all of our questions and saved us a lot of money in the process. We are excited to work with Brad and the rest of Mark's office for all of our insurance needs!"
We responded:
"Brad is a valuable member of our team, and I'm glad he was able to assist you so effectively. It's wonderful to know he provided quick quotes, answered all your questions, and helped you save money. We're happy to have you with us and look forward to continuing to meet your insurance needs. If you ever have more questions or need further assistance, our office is always here to help!"
Profile photo of Brad Henning

Brad Henning

November 18, 2024

5  out of  5
rating by Brad Henning
"Everyone here is the best. Helpful, Friendly, and State Farm is also a great insurance company!"
We responded:
"Brad, thank you so much for your kind words! We're happy to hear that you find our team helpful and friendly. It's wonderful to know that you appreciate State Farm as a great insurance company. We're always here to assist you with any of your insurance needs. - Mark Doyle - State Farm Insurance Agent, Ames, IA"
Profile photo of Jon Richard

Jon Richard

November 15, 2024

5  out of  5
rating by Jon Richard
"Brad has been trying to earn my business for years and put together a complete package that will save us a ton of money in the years to come. Very professional young man with outstanding knowledge and ability to communicate in a professional manner. Call Brad for all of your insurance needs!"
We responded:
"Jon, thank you for sharing your experience! I'm glad Brad's customer service has made a positive impact. We appreciate your recommendation and are here for any future insurance needs you may have! - Mark Doyle - State Farm Insurance Agent, Ames, IA"
Profile photo of Josh Crowder

Josh Crowder

November 1, 2024

5  out of  5
rating by Josh Crowder
"Great customer service! Always around to help with any questions you have!"
We responded:
"Josh, thank you for your wonderful review! I'm happy that our customer service has been helpful and responsive to your questions. Your satisfaction is our priority, and we're always here to assist you. If you need anything else, don't hesitate to reach out. - Mark Doyle - State Farm Insurance Agent, Ames, IA"
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Heather McDanel

October 26, 2024

5  out of  5
rating by Heather McDanel
"Very friendly and willing to help in any way they can!"
We responded:
"Heather, thank you for your kind words! I'm happy to know you found our team friendly and helpful. We always strive to assist in any way we can. If you ever need anything else, don't hesitate to reach out. - Mark Doyle - State Farm Insurance Agent, Ames, IA"
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SlytherLynn

October 25, 2024

5  out of  5
rating by SlytherLynn
"Believe it or Not, but Jake from StateFarm saved me money on my auto insurance, bundled my renters insurance and provided better coverage. I had originally avoided the calls, thinking that StateFarm would be to expensive. Im happy to be wrong"
We responded:
"Thank you, Lynn! I'm glad Jake from our team could assist you with your auto and renters insurance, providing better coverage and saving you money. It's always rewarding to hear when our customers find value in our services. If you have any further questions or need assistance in the future, don't hesitate to reach out. - Mark Doyle - State Farm Insurance Agent, Ames, IA"
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Shankar Subramaniam

October 10, 2024

5  out of  5
rating by Shankar Subramaniam
"Long-time State Farm customer (22 years) here. I've had nothing less than excellent service with Mark Doyle's office, especially Melanie in the office who helped me with my insurance needs. Always extremely responsive and helpful. I felt I could trust Melanie and Mark with all my insurance needs and questions because I felt they always had my back. Leaving their office after 22 years felt like saying goodbye to family! I would highly recommend them for anyone's insurance needs- as other reviewers have said, they are transparent and accurate. They have helped me with auto, renter's, homeowner's, personal articles, legal, special event and umbrella insurance. Very highly recommended as honest, trustworthy and easy folks to work with. -- Shankar"
Profile photo of Hari Sarma

Hari Sarma

October 2, 2024

5  out of  5
rating by Hari Sarma
"Like Jake from State Farm my agent Jake Baier was the best if not better. Transparency, efficiency and adaptability to customer (mine) needs were the traits that appealed best to me. The entire office staff was inclusive, friendly and helpful. Plus, I got value for my money."
We responded:
"Hari, thank you for your wonderful review! I'm happy to know that Jake and our team provided you with the transparency, efficiency, and adaptability you valued. It's great to hear that you found our office inclusive, friendly, and helpful. We're grateful for your trust and are always here to assist with any future needs. - Mark Doyle - State Farm Insurance Agent, Ames, IA"